About EveryDay Labs

EveryDay Labs improves student outcomes through the power of behavioral science. How? We partner with school districts across the country to reduce absenteeism. By providing comparative and actionable data to schools and families, through our advanced behavioral science and data analytics, chronic absenteeism is reduced 10-15%.

We are passionate about making an impact on the lives of students, families, and educators.

How Can You Help?

EveryDay Labs is looking for part-time, remote employees to make calls and respond to inquiries over the phone. We are looking for passionate, caring individuals who are interested in supporting students and families. In this role, you will be responsible for communicating professionally and respectfully on the phone, answering questions and providing resources that we recommend. You will also log call information in a computer program that you will be taught to use during training sessions.

As a Family Support Representative at EveryDay Labs, you will:

  • Perform call backs and offer support over the phone
  • Identify needs and provide assistance and resources, consistent with your training
  • Create a positive impact through respectful communication and professionalism
  • If needed, utilize escalation and de-escalation methods

What Are We Looking For?

  • Be 18 years or older
  • Possess a high school diploma or equivalent
  • Proficiency speaking and writing in both English and Spanish
  • Able to work part-time from August 2021 through June 2022
  • Desire to learn new computer applications
  • A positive and service-oriented disposition!

Nice to Also Have

  • Experience working in a school, or with parents and guardians
  • Familiarity with tools we use such as Zendesk, Slack, Microsoft Office and Box

More About EveryDay Labs

Our customers include 3 of the largest school districts in the US and many others. We are committed to iterating on our products, refining our processes, and embracing and cultivating change.

To date, we have served students across more than 2,000 schools, preventing more than 500,000 absences, equating to over 180 million minutes of instructional time they would have otherwise missed.

EveryDay Labs is an Equal Opportunity Employer – including disability/vet status. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We are actively seeking to build a team and workplace that reflect the diversity of the communities we serve. We especially encourage people underrepresented in the tech industry to apply.