About EveryDay Labs
EveryDay Labs’ mission is to improve student outcomes through the power of behavioral science. We partner with school districts to reduce absenteeism because we believe every student deserves the opportunity to learn every day. Uniting behavioral science, data science, and family engagement, EveryDay Labs personalized interventions are proven to reduce chronic absenteeism by 10-15%. To date we’ve prevented over 1,000,000 absences, equating to over 180 million minutes of additional instructional time for students across more than 1,000 schools. We work with some of the leading districts in the nation including LA Unified, Dallas ISD, and Fulton County. We are passionate about making an impact on the lives of students, families, and educators, and our research and products are frequently featured in publications such as EdWeek.
EveryDay Labs is backed by leading impact investors such as Reach Capital and Rethink Impact. You can read more about our recent Series A funding here.
About the Role
As a Program Manager, you will be a critical member of our Client Success Team, working to take a district partner from “we just signed up with EveryDay Labs” to “EveryDay Labs has helped us reduce absenteeism and increase learning time.” As the primary point of contact between EveryDay Labs and our District Partners, you will strengthen our connection with current partners and forge relationships with senior leaders at new district clients. You will project manage the launch process for each of your districts, and advise them on how to get the most out of our absenteeism reduction program. Within EveryDay Labs, you will serve as a “voice of the customer,” ensuring that our work supports district needs and responds to district feedback, and you will work across all teams to ensure that each district partner’s program meets their goals.
This is a critical role for our team, best suited to a capable communicator who can rally multiple stakeholders around a common goal while also managing details of multiple projects at once. The ideal Program Manager has the ability to make difficult calls, follow through, and get results, and is driven by a desire to make a real impact in education.
Key Responsibilities
- Project-manage program launches with new district partners, identifying and communicating with critical school district stakeholders
- Partner with districts to ensure EveryDay Labs delivers outcomes that meet their goals
- Design and manage a system of outreach to district partners throughout the year, including providing program monitoring, mid-year and end-of-year impact reporting to district partners and facilitating regular meetings to support implementation and application of the intervention
- Shepherd program deliverables through the internal data and program delivery process ensuring all teams have what they need to deliver the intervention on time
- Expand relationships and secure renewals with existing district partners, contributing to EveryDay Lab’s high renewal rate
- Cultivate strong and lasting relationships with district leaders, becoming a trusted adviser on matters related to absenteeism and attendance strategies more broadly
- Creatively problem solve when difficult situations arise, helping clients and internal team members resolve program delivery challenges
What we’re looking for:
- A drive to support public school students and families throughout the country, and a passion for improving student outcomes; experience working in K-12 education a plus
- Project management experience: proven ability to manage multiple projects at a time while paying strict attention to detail and meeting deadlines
- Experience building strong relationships with clients or stakeholders; successful track record renewing programs / client relationships a plus
- Excellent communication and presentation skills
- Experience working with multiple stakeholders to achieve an objective, frequently communicating about project goals, timeline, and current status
- Comfort with ambiguity; flexibility with potential role changes as team grows; willingness to take on extra projects as product and processes are developed
- Willingness to travel 20% of the time
- Experience working with remote team members
This role is fully-remote and will require two in-person meetings a year for company retreats.
EveryDay Labs is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orienation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
We are a remote-only team, and candidates must be legally eligible to work in the United States (visa sponsorship is not available). All candidates must reside in the United States.